QUESTION 31
Which of the following is NOT a valid Bluetooth troubleshooting tip for Macs?
A. Check for signal interference.
B. Make sure Bluetooth is turned on.
C. Update Bluetooth software on the Mac.
D. Verify Bluetooth peripheral hardware batteries are charged.
E. Make sure the Bluetooth peripheral is at least 20 meters away from the Mac.
Answer: E
QUESTION 32
You are troubleshooting an iMac (Early 2008) that does not power on. You notice that all diagnostic LEDs remain off when a known-good power cord is connected to the iMac and to a known-good power outlet. What is most likely the cause of these symptoms?
A. Faulty power supply
B. Faulty optical drive
C. Faulty LCD panel
D. Faulty video card
Answer: A
QUESTION 33
Examine the exhibit. What is this message?
A. Kernel Panic
B. Software Update
C. Firmware Update
D. Power-On Self-Test
Answer: A
QUESTION 34
What is the indication that a Mac has completed a successful power-on self test (POST)?
A. Startup Chime.
B. A series of beeps.
C. The Login Window starts.
D. The Desktop, Dock, and menu bar load.
Answer: A
QUESTION 35
You can use a higher wattage power adapter with an Apple portable computer, but you cannot use one with less wattage without potential operating issues.
A. True
B. False
Answer: A
QUESTION 36
What is the proper way to calibrate a removable main battery in a MacBook (13-inch, Mid 2009)?
A. Charge the battery while running the Battery Calibration Utility.
B. The battery is calibrated out of the box; no further steps are needed.
C. Charge the battery overnight. Make sure battery status indicates 100% before disconnecting AC adapter.
D. Charge the battery fully. Wait 2 hours. Run the MacBook on battery until it goes to sleep. Wait 5 hours.
Charge it fully again.
E. Charge the battery halfway. Wait 2 hours. Finish charging the battery. Run the MacBook on battery until
it goes to sleep. Charge it fully again.
Answer: D
QUESTION 37
Which of the following is NOT a valid power saving technique in recent Mac computers?
A. Disconnect all peripherals.
B. Activate automatic display sleep.
C. Activate automatic hard disk sleep.
D. Use wireless networks instead of wired networks.
E. Set up locations optimized for different environments.
Answer: D
QUESTION 38
Which of the following most accurately describes what happens during Safe Sleep activation in Mac portables?
A. The contents of RAM are written to NVRAM before sleep.
B. The contents of the hard disk are encrypted before sleep.
C. The contents of RAM are written to hard disk before sleep.
D. The contents of the hard disk are read into RAM before sleep.
Answer: C
QUESTION 39
MacBook Air comes with a _____ MagSafe power adapter.
A. 45 Watt
B. 60 Watt
C. 65 Watt
D. 80 Watt
E. 85 Watt
Answer: A
QUESTION 40
A MacBook Pro (17-inch Mid-2010) powers on with no image on the built-in display. You connect an external display and restart the MacBook Pro, yet you still see no image on either display. Which of the following is most likely the cause of this symptom?
A. Dead battery
B. Not enough RAM
C. Faulty optical drive
D. RAM not completely seated
Answer: D
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